Via rhythmicdiaspora on Flickr
In August, Twitter users shamed the Metropolitan Transportation Authority for vaguely announcing a tunnel closure on Twitter in the middle of Monday morning rush hour. And this month, the MTA is facing backlash after being too honest with its commuters. One straphanger tweeted at the agency, “The @MTA really needs to get its shit together. People got places to go.” In response, whoever was running the agency’s NYCT Subway Twitter promised they are working on “fixing things within the next 5-10 years with our Fast Forward Plan.” That post did not bode well.
Good morning. A cord was pulled on a train at 14 St-Union Sq causing delays and changes in service. We know this is frustrating. Please know we are working on fixing things within the next 5-10 years with our Fast Forward Plan. ^CB
— NYCT Subway (@NYCTSubway) September 13, 2018
Twitter user “meany” wrote back, “5-10 years? That is pathetic.” Another user, Conor Greene, wrote, “In other others, it’s gonna take 10 years to recover from 8 years of disinvestment by the current governor.”
Many users questioned what is actually fast about the “Fast Forward” plan if it’s going to take a decade to fix one delay. But the MTA told the New York Post that the social media post was referring to NYC Transit Chief Andy Byford’s longer-term proposal to improve the entire system over the next decade.
[Via NY Post]
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