September 21, 2022

Only 48 percent of straphangers satisfied with the subway, according to latest MTA survey

The Metropolitan Transportation Authority on Monday announced the results of its spring 2022 customer satisfaction survey for New York City transit. According to the survey, just 48 percent of respondents were satisfied with the subway system, with safety and security as the top issues for disatisfied riders. When looking at specific subway lines, straphangers rated the D as the worst and the L train as the best.
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March 29, 2022

MTA releases revised design for new bus network in Queens

The Metropolitan Transportation Authority on Tuesday released a revised redesign of Queens' sprawling bus network, aimed at making service faster and more reliable for commuters. After the agency's first draft plan in 2019 was not received well by the public (and garnered an unprecedented 11,000 comments of feedback), the MTA returned to the drawing board. The updated proposal for the bus network, which has not been significantly updated in over 100 years, includes revamped routes, new interborough connections, and removing or consolidating other lines.
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July 30, 2020

MTA installs free mask dispensers inside buses

In a continued effort to COVID-proof public transportation, the MTA has installed mask dispensers at the entrance to city buses. The pilot program is now on 100 buses in the Bronx, Queens, and Staten Island, and it will expand to 400 buses in all five boroughs by next month. The free surgical mask dispensers--each of which holds 50 masks and will be refilled daily--are mounted at the front door of express buses and at the front and rear doors of SBS and local buses. Masks are required to ride any bus or subway.
July 21, 2020

The MTA’s app now tells you how many people are on a bus in real-time

Many New Yorkers are having to start heading back to the office, and part of that anxiety is how they get there. For some, that means switching from the subway to the bus in search of more social distance. In fact, the New York Times recently reported that in April and May, bus ridership in NYC was higher than that of the subway for the first time in more than 50 years. And for those making the switch, it just got a lot simpler to feel at ease. The MYmta app now includes real-time data for the number of passengers on an arriving bus.
January 2, 2020

The Queens bus network is getting redrawn for the first time in a century

On Tuesday, the Metropolitan Transportation Authority announced a sweeping draft plan that will completely redesign the Queens Bus Network for the first time in a century. The agency took a "blank slate" approach to completely redraw the routes, which were mostly adapted from old trolley lines from the turn of the 20th century. The plan focused on creating faster North-South connections between Queens, Brooklyn, and the Bronx and increasing service speed by expanding the average bus stop from 850 feet to 1,400 feet.
October 31, 2019

Check this customized subway map to find your way around the city on Marathon Sunday

The TCS New York City Marathon hits the streets Sunday, November 3rd, so it won't be business as usual if you're trying to get from point A to Point B. The MTA has released a subway map–complete with pre-race highlights, runner-specific activities and events and prime viewing locations to make your Marathon Sunday travels easier. Whether you're running, watching or just trying to get around town, check the map and visit the MTA website for all the weekend changes.
Marathon subway map, transit changes and street closures this way
October 8, 2019

NYC bus stops that are too close together slow down service, report says

A group of transportation experts released a new report yesterday identifying a simple way to improve bus service: space bus stops farther apart. While frequent bus riders have likely already identified this as a frustrating problem, the advocates found that 32 pairs of bus stops throughout the five boroughs are within 260 feet of one another—even though the MTA’s own guidelines stipulate stops should be at least 750 feet apart and international standards suggest 1,000 feet or more. As part of their new report, the Tri-State Transportation Campaign decided to bestow the worst culprits with a cheeky “Cozy Award,” as Gothamist first reported.
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