Travelers who frequent New York City airports will now be able to plan a slightly smoother trip. Real-time tracking of security and taxi wait times have rolled out at Port Authority-operated terminals at John F. Kennedy, Newark Liberty, LaGuardia, and New York Stuart International airports, the agency announced Monday. Using a real-time measurement tool “BlipTrack,” passengers can track the wait times online for TSA checkpoint screening areas and taxi stands at 14 terminals across the four airports.
“In today’s increasingly interconnected world, the passenger’s journey begins before they leave for the airport,” Rick Cotton, the executive director of the Port Authority said.
“With this real-time data posted on each of the airport’s websites, wait times are now readily available to help reduce passenger stress and enable travelers to plan based on the wait times they will encounter.”
The tracking information is available on the websites of each airport and monitors at the terminals. The tool was first launched in late November and was particularly useful during the government shutdown, which ended last month after 35 days.
According to the Port Authority, the new technology allows for airport staff to check on security checkpoint wait times and call for more resources. Plus, travelers can make “informed decisions” when looking at ways to leave the airport and enables the airport to “identify taxi shortages and bottlenecks.”
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