Velina Mitchell

Policy, Transportation

Photo via Richard Yeh / WNYC

Queens native and Metropolitan Transportation Authority Rail Control Center announcer Velina Mitchell is the new official voice of the transit authority. The 25-year MTA “insider” was chosen when Sarah Meyer, the NYC Transit chief customer officer, first heard Mitchell read a public service announcement. Little did Mitchell know she was auditioning for a much bigger role. Meyer told the Daily News: “She sounded like a New Yorker, but she was also warm and she enunciated very well.” The MTA is making an effort to improve communications with their riders by playing Mitchell’s announcements in stations as well as in four new train cars.

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