citymapper

Products, Technology, Transportation

city mapper, nyc subway, subway app

Graphic via Citymapper

With subway disruptions and delays becoming a part of daily life in New York City, even lifelong New Yorkers sometimes have trouble finding alternative routes when their F train switches to a different line. Thankfully, there’s now an app that aims to make commuting in NYC a little less confusing. Citymapper, a transportation software start-up based in the UK, uses artificial intelligence to recommend new routes in response to MTA alert statuses. As CityLab reported, the app’s “bot” reads the complicated message from the authority and uses the relevant information to offer a clearer route change to avoid the problem.

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